Model: XGODY HN128 Pro. XGODY HN128 Pro 12 Inch 4K UHD Car Rearview Mirror Dash Cam Front & Rear Camera With WIFI GPS and Voice Control. Join thousands of satisfied customers who trust and rely on this top-rated device to capture every moment on the road. This feature-packed Dash Cam is equipped with cutting-edge technology, including GPS tracking, voice control, and WIFI connectivity. Stay connected and easily control your device hands-free while ensuring accurate location data for your recordings. Never miss a detail with the high-resolution video quality of our Dash Cam. It delivers stunning clarity and sharpness, allowing you to capture license plates, road signs, and other important information with ease. Our Dash Cam goes beyond just recording. It features advanced safety features such as loop recording, G-sensor, and night vision, ensuring you have a reliable eyewitness in case of accidents or incidents on the road. Easy Installation and Operation. With its user-friendly design, our Dash Cam can be easily installed and operated, even by those new to using such devices. Start recording with just a few simple steps and enjoy the peace of mind that comes with having a reliable and intuitive Dash Cam. Please check the functionality of the dash cam with its all accessories before installation. Please use the original accessories provided in the dash cam package to prevent compatibility issues. If the screen freezes and the power cannot be turned off even after unplugging, you can change press the reset hole to try. The reset hole is on the back of the machine, you can reset this mirror dash cam by pressing it with a card pin or something similar. Please format the Micro SD card regularly to prevent the locked video from taking up too much capacity and affecting the normal use of the backup dash camera. The extension cable provided for the rearview mirror dash camera is 23 feet long and fits most car models. Due to the recorded 4k video data rate, a reputable Class 10 or higher speed Micro SD card must be used. (Micro SD card is not included in the package) 8. 24-hour parking monitoring and time-lapse recording function require an additional hardwire kit (not included), if you need it please reach us for more information. Q: What we can do if it can’t record video normally? A: You can change the TF card; change the resolution, frames per second; insert the larger capacity memory card; make sure the card has been installed correctly(during the installation process; you should hear a clicking sound), delete unnecessary files from the memory card to release space. Q: Why it power off automatically after working a few minutes? A: Please make sure it connects car charge to provide power, because the battery can’t w. Ork a long time. Q: Why the dash cam can’t recognize the SD card? A: First, please use the class 10 with branded memory card will be better. (CLASS 10 IS BEST). Second, please check the micro SD card position, normally, there is a mark on the device near to the card port showing the correct position of memory card. And you will feel a little button bounce insert the device after you insert the memory card. Third, please insert the micro SD card into the device before you power on the device. Last, please format the micro SD card. Last, please reset the dash cam, there is a little hole on the device, could you please use a little needle to push it (reset hole). Q: Why did the dash cam turn on/off automatically? A: About turning itself off, please try double check the device at first. 1, Please changing another Car charger OR connect it with the computer via the USB cable directly always, and test if the device can work well? If yes, the car charger is defect. 2, Please check if you had turned on the auto turn off function already, If yes, Please turn it OFF, this is so important, please check. 1 Double press the top right MENU button (near the power on one) — Press the down button select auto power off. 2 Use the left up/ down button to select ” OFF ” on the right side and then press the REC button to confirm. 3, If it still can’t work, please kindly change another memory card in the device, OR please remove the memory card to test. Q: No longer loop recording. A: The reason why the device will no longer loop video recording is that the video in the SD card cannot be overwritten. In other words, the file is locked completely and cannot be overwritten. Please format the SD card manually. Then adjust the protection level to medium or low. We stand behind every product we sell. We care about our valued customers and will always do our best to help you, should you have any problems.